5 VoIP Features That You May Not Be Using

VoIP is the newest way for your business to communicate and send and receive messages. Transmitting over the Internet allows you to share data at greater speeds for lowers costs, and will keep your business progressing with the latest software and apps available. This technology can be used on any device with a strong Internet connection, including desktop computers, mobile devices, and tablets. And, features of VoIP software and applications are becoming more impressive than ever, many of which are offered at extremely low cost. Here are 5 new VoIP features that could be saving you time and money.

Calling Apps

Though most phone systems connect over standard mobile networks, many phone calls are now taking place over the Internet. In fact, 24% of American adult Internet users (19% of all American adults) have placed phone calls online in 2011, according to Pew Research Center’s Internet and American Life Project.

The days of choppy or difficult Internet communication are over, as most calling applications provide high-quality connection and clarity.

  • Apps are available to every major mobile provider and can allow business owners to conference call with up to 10 people simply by entering email of a participant. Many of these apps also include instant messaging, and the best part is it’s free to download.

Forwarding and Voicemail Features

The majority of VoIP applications have features that allow you to direct calls and handle your voicemails with ease. VoIP allows you to integrate all of the functions of your traditional phone with the progressive tools available online. Some of the best features include:

  • Calls forwarded to a computer, land line, or mobile device.
  • Voicemail can be delivered or sent to email accounts as sound files, and can then be checked from app or the website.

Free Texting

If your business is connected through mobile devices, utilizing VoIP free texting can be a great way to check in with coworkers or clients while on the go. Texting, or messaging, can also be used on desktop computers, and most services provide their software for free.

  • From group messaging to free texting and calls, many of these apps provide much more than free texting. However, be sure to look for one that allows can be used internationally, if global business travel is important to you.

Video Conferencing

Video conferencing is a feature that can help your business form more personal relationships. It is a great tool for viewing presentations and holding conferences where you are able to speak to individuals face-to-face.

  • When using a video conferencing app through your VoIP provider, be sure to find an app that can run programs in the background while performing other tasks on your phone.

Security Features

New VoIP applications aren’t just getting fancier, they are becoming more secure. You can download software and applications that help to keep your online communications private.

  • Look for programs that provide military-level encryption for VoIP phone calls, texts, email and video. You want your communication to be protected over a secured network using server side key encryption technology.

Using VoIP can help your business stay in contact in a way that is the most affordable while keep lines of communication open at all times. As long as you have access to a strong and reliable network, sharing information over the Internet is easier than ever using these valuable new features.

Kate Webster writes for lead generation resource, ResourceNation.com. She focuses on a variety of topics including business phone systems. Follow Resource Nation on Facebook and Twitter, too!