VoIP Phone Service Providers

VoIP phone service doesn't exist without someone to provide it. We provide reviews and ratings of the best providers, worst providers, and most helpful providers in the business.

To make it easier on you, we compare VoIP phone service providers based on their unlimited service plans in an easy to read table. That way, you can make your comparisons on price and quality and know that you're comparing the right things, all in a timely and effective manner.

Each provider has different qualities, so when looking for a VoIP service provider, make sure you read carefully and find the best one for you or your company.

Want more help? Keep reading.

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Provider Plan Details
  • 40+ Built-in Features
  • In-House Customer Support
  • Tech Support
  • Reliability of the Cloud

$ 19 .99/month *
*As low as

Long Distance: Unlimited

Set-Up Fee: $0.00

  • Cloud phone solution
  • 24/7 customer service
  • MiTeam collab platform
  • Competitive pricing

$ 19 .99/month *
Terms and conditions apply.

Long Distance: Unlimited

Set-Up Fee: $0.00

  • Cloud phone solution
  • 24/7 customer service
  • MiTeam collab platform
  • Competitive pricing

$ 19 .99/month *
Terms and conditions apply.

Long Distance: Unlimited

Set-Up Fee: $0.00

  • Cloud phone solution
  • 24/7 customer service
  • MiTeam collab platform
  • Competitive pricing

$ 19 .99/month *
Terms and conditions apply.

Long Distance: Unlimited

Set-Up Fee: $0.00

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However, you should also do a little more digging on our site to find out what else they can offer. Other important criteria to compare with are:

  • Number of Reviews
  • Fair Use Limit
  • International Calls
  • Equipment types
  • Plan type

Price: How much does the VoIP phone service provider charge?

Check out the price in the big balloon up above? That's almost always the price per user per month that the VoIP phone service provider will charge you.

Unfortunately, there are some additional costs you may have when it comes to how much your VoIP phone service will cost:

1. Taxes

Taxes, unfortunately, are not included in the price detailed above. Neither are sales taxes. Obviously, you won't have to pay sales taxes if you're buying from a different state.

Your VoIP provider also has to make a contribution to the USF (Universal Service Fund). The USF is used by the FCC to fund telecommunications expansion into rural and poor areas and also to subsidize phone service for low-income households. Wow - I could write for the government!

You may also have some local taxes and fees tacked on to you, personally, or to your VoIP provider. Unfortunately, you'll have to wait until you get your bill to learn about those wonders.

2. Porting Fees

Your VoIP phone service has to let you transfer one phone number if you remain in the same geographical location; however, that doesn't mean that they can't charge you to set up the number.

Porting fees are cheap and occasionally are only one-time setup costs. That's nice for you. Usually, they range from $5 to $20 and can cost as much per month, after that.

3. Additional number costs

Want a vanity toll-free number? (Like 1-800-DIGEST7? Don't call that number by the way; I don't know where it goes.) You'll pay extra for it.

We try to list the extra costs in our editorial review, but we can't guarantee that we catch all of them, and we can't guarantee they won't change. But know that additional numbers costs anywhere from $10 to $20 to set up and a similar amount to maintain. You may also have to pay for additional costs for toll-free minutes, too.

4. Additional minutes

If you aren't paying for an unlimited plan, or if you exceed the Fair Use Limit set by your provider, you'll probably pay some kind of per minute overage fee. We list these as the minutes rate on the top of the page. You can usually expect to pay between 1.5¢ and 6¢ a minute.

Customer Rating: What do others say about the VoIP phone service provider?

We've partnered with one of the premier review sites on the Internet, www.voipreview.org, to bring us our reviews of these VoIP providers.

Basically, the star rating for each VoIP provider is an aggregate review. We (and voipreview.org) allow customers to rate VoIP phone service providers on the following criteria:

  • Sound Quality
  • Reliability
  • Customer Service
  • Features
  • Price

All those scores are combined and then averaged into a five star rating.

However, there is a written review component required for the reviews. Read those. They'll help you decide which opinions to trust.

Other Considerations for VoIP Phone Service Providers

Number of Ratings

Corollary to the customer rating is the number of reviews that each VoIP service provider has. A VoIP phone service provider with more ratings has probably been around longer – and you can probably trust those ratings better.

Fair Use Limit

Most VoIP phone service providers have some kind of Fair Use Limit that they attach to their 'unlimited' plans.

In short, a Fair Use Limit is a cap that a VoIP service provider uses to protect their network from over user. Basically, if you use your account too much and go over the Fair Use Limit (which is usually minute-based or bandwidth-based), the provider will begin to charge you a certain amount of minutes per month.

International Calls

International calls may be included within the cost per month of your VoIP service. Usually, you will pay some kind of metered rate per minute, which varies from country to country.

Sometimes, VoIP service providers offer a specific number of free international minutes a month. Or VoIP phone service providers will offer free calls to other international destinations.

Equipment Types

You need to know if you have to invest in your own equipment, if the VoIP provider will supply you equipment, and if the VoIP provider can support SIP trunking services.

Plan Types

What type of plan are you looking for? Different providers offer different types of plans: some, like Jive, only offer one plan type. Others, like 8x8, offer every type of phone service available under the sun.