3CLogic

One of the biggest names in call center software, 3CLogic strives to deliver solutions that help your business increase contact rates and grow conversations. Their call center solutions are feature-rich, with productivity tools and business integrations that will help you stay organized and efficient. Choose an inbound, outbound, or blended call center solution today to start accelerating your efforts.

3CLogic Inbound Call Center Solution

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • IVR
  • Call Recording
  • CRM Integration
  • Scalable

3CLogic Outbound Call Center Solution

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • Industry Compliant
  • Click-to-Call
  • Real-time Dashboard
  • Scalable

3CLogic Blended Call Center Solution

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • Skills-based Routing
  • Whisper & Barge
  • Flexible
  • Scalable

3CLogic Editorial Review

3CLogic offers customers a complete suite of inbound and outbound contact center solutions that give businesses the ability to increase sales, enhance customer engagements, and improve overall call center efficiency. Their contact center solutions guarantee reliability and scalability, and offers integration with various CRM, ticketing, and social customer care platforms.

Robust Features and Functionalities

Whether you need inbound, outbound, or blended contact center solutions, 3CLogic offers a feature-rich communication platform to help you get the results you seek. Features such as Quality Management, Reporting, First Call Resolutions, Remote Agents, and Scripting all empower businesses to increase their connections, improve interactions and boost their bottom line.

Multi-channel Communications Platform

3CLogic recognizes how the world of communications has changed over time. Customers no longer rely on one medium alone to reach out and stay connected, which is why they offer a multi-channel contact center solution to let businesses cater to customers’ needs. From voice, chat, video, text, social media, and email, access to multiple communication channels enable businesses to respond to clients better, allowing them to provide the highest quality customer experience.

 

3CLogic Inbound Call Center Solution

The Inbound Call Center solution offered by 3CLogic is catered towards helping your business reach the next level with features like skills-based routing, automated call distribution, IVR, reporting, and more. Plus, the solution is scalable, reliable, and compliant with industry practices.

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $0.00/month
  • Minutes: N/A
  • Long Distance: N/A
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

No Equipment options available.

Number Availability & Details

There are no additional options for this plan.

Plan Features Available

There are no features available for this plan.

3CLogic Outbound Call Center Solution

With 3CLogic's Outbound Call Center solution, you can stay ahead of the competition. The plan aims at helping you increase your talk time and overall performance while lowering operational costs through features like click-to-call, predictive dialer, lead preview pop, and more. The plan is also scalable, reliable, and compliant with industry practices.

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $0.00/month
  • Minutes: N/A
  • Long Distance: N/A
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

No Equipment options available.

Number Availability & Details

There are no additional options for this plan.

Plan Features Available

There are no features available for this plan.

3CLogic Blended Call Center Solution

For the perfect combination of both inbound and outbound call center solutions, 3CLogic offers the Blended Call Center solution. The goal of the plan is to help boost productivity and efficiency in your call center by enabling agents to make and receive calls depending on demand. The plan comes with a number of helpful features (like automatic call distribution, IVR, lead preview pop, reporting, and more) to make the process easy and rapid. 

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $0.00/month
  • Minutes: N/A
  • Long Distance: N/A
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

No Equipment options available.

Number Availability & Details

There are no additional options for this plan.

Plan Features Available

There are no features available for this plan.

User Reviews for 3CLogic

Average user reviews

Based on 1 Review

Overall
4.8
Customer Service
5
Sound Quality
4
Price
5
Reliability
5
Features
5