Aptela

Aptela is one of the leading business VoIP providers in telecommunications. They offer multiple packages to fit the VoIP needs of small and medium-sized businesses.

aptela VoIP Unlimited

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • Unlimited Calls
  • Phone Credit
  • VoIP Training
  • No Contract

aptela Mobile Extension Basic

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • One easy number
  • Outbound 2.9¢
  • Free Network Calls
  • Month-to-Month

aptela Mobile Extension Professional Plan

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • 8 hours call time
  • Free Network Calls
  • 23% off Basic
  • Month-to-month

Aptela Editorial Review

Aptela is one of the leading VoIP service providers for small and medium-sized businesses. Their cost-effective and high quality solutions rank highly among users and their customer service staff is experienced and knowledgeable.

The company offers two basic business VoIP plans. The first is the Business VoIP. This package gives businesses everything they would need to become a complete office solution. The second and more economical choice is the Mobile plan. This allows the company to use their most mobile employees within the company’s PBX.

The Business VoIP plan comes in a few different packages that are designed to fit the needs of each of its clients. The VoIP Basic offers service at just 2.5 cents per minute. The VoIP Professional will give users 250 minutes a month for a slight increase in price. Finally, the VoIP Unlimited offers unlimited nationwide calling. 

aptela VoIP Unlimited

VoIP unlimited is Aptela's best option for a hosted VoIP pbx phone system. Unlimited nationwide and network calls, unlimited VoIP faxing, free customer training make Aptela easy to use and easy to manage. Additionally, these services cost just under $25 a month.

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $24.99/month
  • Minutes: N/A
  • Long Distance: Unlimited
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • SIP/BYOD
  • Phone Credit
  • IP Phone For Sale
  • ATA For Sale

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • 3-way-calling
  • Account Management
  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Caller ID
  • Call Transfer
  • Call Waiting
  • E911
  • Extensions
  • Voicemail
  • Address Book
  • Attendant Console
  • Auto Forwarding
  • Call Blocking
  • Call Conferencing
  • Control Panel
  • Enhanced Voicemail
  • Find Me/Follow Me
  • Hunt Groups
  • Multi-Ring
  • Music on Hold
  • Outlook - Office Integration
  • Professional Greeting
  • Remote Office
  • Voicemail to Email

aptela Mobile Extension Basic

Mobile Extension Basic is, appropriately, Aptela's basic mobile extension plan. That means that employees on the road can use your company's auto attendant, dial in number, and free network calling while on the move. The plan is also relatively affordable at 19.99 per month.

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $9.99/month
  • Minutes: N/A
  • Long Distance: Unlimited
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • IP Phone For Sale
  • ATA For Sale

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • 3-way-calling
  • Account Management
  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Caller ID
  • Call Transfer
  • Call Waiting
  • E911
  • Extensions
  • Voicemail
  • Address Book
  • Attendant Console
  • Auto Forwarding
  • Call Conferencing
  • Click-to-call
  • Control Panel
  • Enhanced Voicemail
  • Find Me/Follow Me
  • Hunt Groups
  • Multi-Ring
  • PC to Phone Calls
  • Redialing
  • Professional Greeting
  • Remote Office
  • Speed Dialing
  • Voicemail to Email

aptela Mobile Extension Professional Plan

Aptela's professional plan version of Mobile extension is for companies that need their mobile employees connected all the time. For $20 a month, get 500 minutes and unlimited network calling, plus an auto attendant and an easy-to-call number.

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $19.99/month
  • Minutes: 500
  • Long Distance: Unlimited
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • IP Phone For Sale
  • ATA For Sale

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • 3-way-calling
  • Account Management
  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Caller ID
  • Call Transfer
  • Call Waiting
  • E911
  • Extensions
  • Voicemail
  • Address Book
  • Attendant Console
  • Auto Forwarding
  • Click-to-call
  • Control Panel
  • Enhanced Voicemail
  • Find Me/Follow Me
  • Hunt Groups
  • PC to Phone Calls
  • Redialing
  • Professional Greeting
  • Remote Office
  • Speed Dialing
  • Voicemail to Email

aptela VoIP Basic

Aptela's most basic VoIP service option. It has a low monthly rate for the service and the phone number, plus a fairly cheap rate for nationwide calls. Aptella's VoIP plan has a basic user interface, customer training programs, and knowledge center as well.

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $14.99/month
  • Minutes: N/A
  • Long Distance: Unlimited
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • IP Phone For Sale
  • ATA For Sale

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • 3-way-calling
  • Account Management
  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Caller ID
  • Call Transfer
  • Call Waiting
  • E911
  • Extensions
  • Voicemail
  • Address Book
  • Attendant Console
  • Auto Forwarding
  • Call Conferencing
  • Control Panel
  • Find Me/Follow Me
  • Hunt Groups
  • Multi-Ring
  • PC to Phone Calls
  • Redialing
  • Professional Greeting
  • Remote Office
  • Speed Dialing
  • Voicemail to Email

aptela VoIP Professional

A metered plan with a generous supply of minutes, VoIP Professional is a useful plan for the caller who doesn't use the phone much. Combined with VoIP unlimited for the big callers in your office, and VoIP basic for the phones that need to work but businesses don't use.

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $19.99/month
  • Minutes: 250
  • Long Distance: Unlimited
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • SIP/BYOD
  • IP Phone For Sale
  • ATA For Sale

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • 3-way-calling
  • Account Management
  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Caller ID
  • Call Transfer
  • Call Waiting
  • E911
  • Extensions
  • Voicemail
  • Address Book
  • Attendant Console
  • Auto Forwarding
  • Call Conferencing
  • Control Panel
  • Find Me/Follow Me
  • Hunt Groups
  • Multi-Ring
  • PC to Phone Calls
  • Redialing
  • Remote Office

User Reviews for Aptela

Average user reviews

Based on 43 Reviews

Overall
4.6
Customer Service
4.6
Sound Quality
4.6
Price
4.55
Reliability
4.6
Features
4.55