Fonality

Fonality is a business VoIP service geared towards small and mid-sized businesses. They offer three distinct options including the standard business phone service, collaboration and a contact center. Choose to either host the system in house of have Fonality host in a remote location.

Fonality Standard Edition

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • Unl. Domestic
  • Int. Calling
  • No Contract
  • No Hardware Req.

Fonality Team Edition

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • Unlimited Domestic
  • Conference Room
  • No Contracts
  • Phone Provided

Fonality Connect

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • Unlimited Domestic
  • Auto Attendant
  • No Contracts
  • Phone Provided

Fonality Editorial Review

Fonality is a no contract business VoIP service. They allow users to choose whether they would like for Fonality to host the service at one of their locations, or choosing to maintain it in their own office.

The company has a few different packages to choose from depending on the needs of the clients business. There Business Phone Service is more of the stand edition. It will give the customer voicemail and call routing options. There is also a chat feature and presence so clients can see who is on the phone and who is available to chat.

The Collaboration plan is designed for users to work together. Sharing screens, chat windows, audio conferencing and paging allow coworkers to work in a collaborative fashion instead of just on their own. This option is geared towards small and mid-sized businesses.

Finally, the Contact Center is directed towards customer service. Features including call recording, advanced reporting and multiple queue’s can increase productivity and keep the businesses clients waiting for less time when they have questions or problems that need solutions.

Fonality has the options broken down simply and the installation process is easy as well. They rank highly among customer reviews and stay up to date on the latest VoIP technologies. 

Fonality Standard Edition

Fonality Standard Edition offers basic services for homes and small offices. Unlimited domestic calling and unlimited international calling to select countries. No contract or commitment required. Fonality provides the phone, and you don't need any other equipment!

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $30.00/month
  • Minutes: N/A
  • Long Distance: Unlimited
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • IP Phone Included

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • 3-way-calling
  • Account Management
  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Caller ID
  • Call Transfer
  • Call Waiting
  • E911
  • Extensions
  • Voicemail
  • Call Blocking
  • Call Conferencing
  • Find Me/Follow Me
  • Music on Hold
  • Outlook - Office Integration
  • Voicemail to Email

Additional Notes:

Unlimited outbound calling applies to Canada, Ireland, France, Italy, Spain, and the United Kingdom. Rates to other countries are low.

Fonality Team Edition

Fonality Team Edition offers unlimited domestic calling and unlimited international calling to select countries. Conference room capabilities included, allowing for better communication in small businesses. No contracts, no additional hardware needed, and Fonality provides the phone.

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $45.00/month
  • Minutes: N/A
  • Long Distance: Unlimited
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • IP Phone Included

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • 3-way-calling
  • Account Management
  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Caller ID
  • Call Transfer
  • Call Waiting
  • E911
  • Extensions
  • Voicemail
  • Call Blocking
  • Call Conferencing
  • Find Me/Follow Me
  • Music on Hold
  • Outlook - Office Integration
  • Voicemail to Email

Additional Notes:

Unlimited outbound calling applies to Canada, Ireland, France, Italy, Spain, and the United Kingdom. Rates to other countries is discounted.

Fonality Connect

Fonality Connect for small businesses includes unlimited domestic calling and unlimited international calling to select countries. Includes features like auto-attendant, and personalized greetings for bigger businesses. No contracts, no additional hardware to buy, and Fonality provides the phone for you.

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $30.00/month
  • Minutes: N/A
  • Long Distance: Unlimited
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • IP Phone Included

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • 3-way-calling
  • Account Management
  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Caller ID
  • Call Transfer
  • Call Waiting
  • E911
  • Extensions
  • Voicemail

Additional Notes:

Unlimited outbound calling applies to Canada, Ireland, France, Italy, Spain, and the United Kingdom. Rates to other countries is discounted.

User Reviews for Fonality

Average user reviews

Based on 51 Reviews

Overall
3.85
Customer Service
3.5
Sound Quality
4.15
Price
3.95
Reliability
3.6
Features
4