Shoretel Sky

ShoreTel Sky is one of the leading providers of VoIP telephone services. Rated among the best in customer service, ShoreTel uses innovative technology to ensure that businesses grow. Their communication cloud based system is easy to use and comes with great added features.

ShoreTel Sky Cloud Phone System

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • Provision Internet
  • CRM Integration
  • Worry-Free Service
  • Price may vary

Shoretel Sky Editorial Review

ShoreTel Sky is a provider of hosted VoIP phone systems. Their cloud based system is ranked highly among customers and the company prides itself on its ability to provide top notch customer service to its clients. ShoreTel Sky continues to be one of the largest and most popular VoIP providers. They currently have their systems running in over 2,500 businesses

The use of the ShoreTel Sky cloud system is simple. The users do not even need the actual hardware in their office. Clients connect through private connections for the best call quality and reliability. The entire system is hosted and operated remotely in secure data centers. ShoreTel handles all of the maintenance, upgrading and configuring of the system.

Added Features

ShoreTel offers many value added options to ensure that clients get the most out of their service.

  • Unified Communications: UC brings together your desktop, computer and mobile phone. Customers can begin, continue and document a conversation by using the platform of their choice.
  • More Capabilities: ShoreTel Sky offers more capabilities than its competitors. SMS text integration, chat, PC to PC video and mobile convergence are just a few of the features that the company will bring to fruition for the future.

Support Team

Rated one of the best by consumers, the ShoreTel Sky support team is committed to providing the best customer service possible. From set up to adding on additional features, the team is knowledgeable and willing to help. Simply click the “?” icon on the desktop phone and be immediately connected to a specialist waiting to assist.

ShoreTel Sky Contact Center

The Contact Center is fully integrated for the clients business phone system.  Benefits to the Contact Center are:

  • Easy-to-use reports and live dashboards
  • Built in recording
  • Web based, self service administration center for call center managers

ShoreTel Sky Cloud Phone System

ShorTel Sky offers managed VoIP for a robust solution to your phone system needs. Need internet? Check! Need top customer service? Check! Need an enterprise-level phone system? Check! ShoreTel Sky has what you need.

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $40.00/month
  • Minutes: N/A
  • Long Distance: Unlimited
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • SIP/BYOD
  • IP Phone Included
  • ATA Included

Number Availability & Details

  • Area Code Selection
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Waiting
  • Voicemail
  • Call Blocking
  • Call Center
  • Call Conferencing
  • Distinctive Ring
  • Do Not Disturb
  • Enhanced Voicemail
  • Find Me/Follow Me
  • Music on Hold
  • Voicemail to Email

User Reviews for Shoretel Sky

Average user reviews

Based on 35 Reviews

Overall
4.5
Customer Service
4.75
Sound Quality
4.6
Price
4
Reliability
4.45
Features
4.6