User Ratings
Write your own review!|
212 | Mar 13, 2011
Overall User Rating:
 The Good:
Cost even w/no contract, simplicity, features The Bad:
Would Recommend to a friend.
Voip.com review: You can bring the number you have now for free. Definitely look into it! Ive been a customer for a few months now and its worked really well for me. I jumped ship from Verizon and escaped my increasingly high phone bill. Now I have no contract and the plan is $19.95. I wish I had done this much sooner. Set up was pretty simple even for a non-techie like myself. The plans come with a lot of features included, my favorite being the failsafe that will forward any calls automatically if your power or internet goes out. Since I do some business on that line I cant afford to miss some calls. You can bring the number you have now for free. Definitely look into it!
|
|
blueskies | Feb 16, 2011
Overall User Rating:
The Good:
Price, features, service (vast improvements) The Bad:
Would Recommend to a friend.
VoIP.com: better with new management I signed up about a month before new management took over and at first I would say my experience would mirror those below, but once the change took place it was definitely for the better. Support was atually competent and the guy was real nice. He fixed my problem with minimal time on the phone. It been smooth sailing since then (about4 months now). They added a free second line which is very useful. I'm on the $14.95 plan so compared to other services like Vonage for around $25 it definitely is worth sticking with.
|
|
achilka | Nov 23, 2010
Overall User Rating:
The Good:
I had two service lines for a year and its a Bang for a Buck. No hidden fees or charges is paying upfront annually or 24 months The Bad:
I have experienced few hickups with voice getting chopped off. couldn't isolate if its my broadband connection or voip. Would Recommend to a friend.
VoIP.com Review - Hope they do better each day and everyday My overall experience with VOIP.com service met my expectations regarding1. voice quality,( If you have a good broadband connection of atleast 7/1 Mbps then your good)2.customer service, (I know waiting is pain but 5minutes or less is ok. I never had to wait longer)3.price and (Prices are not very competitive keeping in mind other providers have more better useful features for same price)4.features. (In this world of technology; features should more and flexible enough to accomodate all needs)Hope they do better each day and everyday
|
|
kramalot | Sep 13, 2010
Overall User Rating:
The Good:
When it works, and it did work for three years, it's great. The Bad:
They can't troubleshoot a problem. Two months ago, my phone stopped receiving inbound calls. I had them start a trouble ticket. Every few days, I would call back, and they'd have no new information, and wouldn't take the necessary steps to solve the problem. Eventually I decided to port the number to a provider whom I could trust (www.phone.com). Then the company voip.com was reselling, Global Crossing, blocked the porting by indicating that the number was no longer active. This has been a complete nightmare. Would Not Recommend to a friend.
VoIP.com: Don't use them Don't use them. They are fine if you don't care whether your number works or not, but if there is a tough problem that needs some resources to solve, they won't do anything to get it resolved. They continue to bill me even though they aren't providing any inbound service. I can't even get them to forward the calls to a working number. This company is awful. I don't even understand how they can stay in business.
|
|
joe1 | Apr 02, 2010
Overall User Rating:
The Good:
good price. (not the best around) easy setup. The Bad:
Would Not Recommend to a friend.
VoIP.com Provider Review I would not recommend them manly from dealing with them over the phone. The service was not awful even though I had to reset the phone device every once in a while and sometimes it would go off line and we would not receive any calls. The biggest complaint by far was the people.
|
