Last year, Alan Masarek made news as he left Google to become Vonage’s new CEO.
There is nothing more important to the fluid operation of a business than communication, and hosted VoIP has completely transformed the way businesses communicate. By using services like hosted PBX and Unified Communications, businesses can use the advantages of hosted applications not only allow them to speak to colleagues face-to-face anywhere in the world, but also to handle delicate customer service issues using scalable, always-available applications. Hosted Authority provides expert insight into the best possible options on the market.
Using the cloud lets businesses outsource software, communications, and infrastructure only when it's needed, and when the service isn't in use, the cost is automatically adjusted to save clients money. Businesses have been switching to hosted VoIP for years, so VoIP providers that were once startups have had enough time to sharpen their operations and business models to compete. Many now offer voice and video conferencing services at a fraction of their original cost. The best hosted PBX companies offer transformative UC features; they specialize in a large number of services available over the cloud so that they're automatically scalable and allow businesses to operate as economically as possible.
When it comes to telecommunications consulting, there are very few companies in the same class as Hosted Authority, and the services offered by Hosted Authority are executed more precisely and reliably than most other telecommunications consultants are able to manage. The reason for this difference is that Hosted Authority has a deeper understanding of the newest hosted technology that performs much better on average than a conventional Plain Old Telephone Servics (POTS), and traditional premise-based phone systems. Many businesses have the misconception that VoIP has call quality that is inferior to copper-wire telephone networks, but today's VoIP service is able to exceed the quality of POTS calling. In fact, large telephone companies such as AT&T, Sprint and Verizon use VoIP to connect calls even traditional phone calls, so in essence, all modern telephone systems are based on VoIP. By leveraging Hosted Authority’s expertise, your business can avoid many of the dangerous VoIP pitfalls that still exist among inferior providers.
Hosted VoIP providers are able to offer competitively priced voice services to conventional phone service, with far greater features and efficiencies over legacy systems. Businesses can now easily connect multiple locations and remote workers, while reducing miscommunication and speeding up response times to customers.
Additional tools such as video conferencing, instant messaging and SMS allow businesses to stay in touch with clients, employees and outsourced staff no matter how many time zones separate the caller from the receiver or how often the business needs to schedule meetings. As an alternative to face-to-face meetings, video conference calls reduce travel costs and time and deliver much of the same personal experience. The hosted PBX options offered by Hosted Authority are superior in quality to voice that simply connect calls over copper-wire networks.
Unified Communications extends to much more than hosted VoIP and hosted PBX; it covers all the important SaaS products, such as help desk software, collocation, vendor consolidation, virtual desktop navigation, disaster recovery and business continuity. Hosted Authority provides all of these services so that businesses can focus on what they do best instead of being distracted by technical troubleshooting issues, software setup and maintenance. Why does your business need a telecommunications consultant? Outsourcing these jobs saves businesses the time and effort of having to hire teams to work in these departments, and in many cases, it saves a considerable amount of money in comparison to the salary paid to a Chief Information Officer or cyber security team.
When it comes to mission-critical services like communications, Hosted Authority leverages technology options that replace the work of dozens of employees. Another major advantage to using cloud-based services is the possibility of disaster recovery, which is too often overlooked by businesses that simply don't realize they could lose all their communications capabilities and critical data. A disaster wiping out the hard drives of an internal network could put a company out of business, and this scenario is exactly what is likely to happen if a cyber attack is carried out over a business network.
When data is stored in the cloud and applications are installed remotely, cyber criminals have more difficulty compromising a business's proprietary data. The kind of small-time criminals that target small- to medium-size businesses typically don't have the expertise to break through these barriers.
To further extend this level of security, Hosted Authority offers Security as a Service, and this scalable service fits perfectly in any business's operations model. An important component technology solutions today, Security as a Service is an always-on service that allows companies to completely outsource all of their security needs to a team of experts. Not only can businesses take advantage of Hosted Authority's team of technology experts in day-to-day operations, but they can request a consultation at any time to get expert advice on important issues.
The truth is that it's becoming harder for companies to deliver products and services to customers without outsourcing some or most of their labor to SaaS providers. In particular, help desk software, collocation and vendor consolidation make technology and telecommunications consulting services an irreplaceable part of any business. These services dramatically lighten the burden of human resources, customer service and IT staff, and medium-size businesses can allow their internal staff to focus on operations strategy rather than technical problem solving.