Last year, Alan Masarek made news as he left Google to become Vonage’s new CEO.
The VoIP communications revolution is here. The takeover of business phone systems with voice over internet protocol (VoIP) unified communications is upon us. Virtualize enterprise communications with VoIP integrated phone services and applications, and turn information assets into profits.
In the global marketplace, competition demands immediacy and precision in communications. VoIP service providers offer B2B clients optimization of enterprise communications networks. Replacement of landline connections and outdated service infrastructure with VoIP immediately enhances the productivity of any business.
Multiscale enterprise operations demand flexible communications applications and services. The ubiquity of VoIP services across industry segments in the contemporary business environment, reflects the advance of multiscale operations in B2B client organizations. Session Initiation Protocol (SIP) trunking provides the infrastructure to private branch exchange (PBX) integrated services digital networks (ISDN). SIP trunking assures connection between corporate and branch communications infrastructure in case of WAN protocol failure.
The Benefits of Global PBX
PBX replacement of an outdated switchboard phone system and hundreds of landlines with VoIP phone services adds immediate value to any organization’s operations. VoIP capabilities support the transmission of multiple calls over the same internet protocol connection. VoIP services typically enable business clients to add or subtract lines at will. WiFi supported VoIP services also allow business clients to extend PBX numbers and other features to mobile users.
With expansion comes expense. VoIP offers many features which benefit businesses. VoIP services also control costs. VoIP integrated communications operation support phone PBX systems, so that businesses can make changes to the number of phone lines, types of services, and usage rates. VoIP platforms also offer a number of enterprise management capabilities, hosting on-demand software application as service (SaaS) features for integration with a company’s virtual business PBX operations.
Since the advent of virtual PBX infrastructure, companies have been replacing their traditional phone system with VoIP efficiency. Digital communications infrastructure hosted on a cloud is one of the best ways a business can build efficiency and capacity into its operations. Data storage, management and sharing of records from virtual PBX networks means that a company can stay on top of calls and customer communications.
VoIP unified communications systems also enable B2B clients access to a range of Web-based enterprise applications. Integration of virtual software application as service (SaaS) in PBX enhances analysis and cost control of communications values associated with administration, customer relations management (CRM) and project management activities.
Companies subscribing to VoIP services have access to unlimited private automatic branch exchange (PABX), direct Inward dialing (DID), and direct outward dialing (DOD) services.
PBX extends service to branch offices without the hassle of equipment installation or separate accounts. With PBX an organization can expand its communications infrastructure across an entire value chain of users. Integration of branches, remote employees, and partners in a PBX infrastructure allows for an organization to take control of its operations with unified communications.
As businesses grow, optimization of communications is critical to meeting productivity and customer demands. VoIP service providers recognize that flexibility is the top reason for selection of one provider over another. With pay-per-service VoIP plans, B2B customers can adjust PBX and SaaS to meet growing capacity. VoIP automatically enhances speed of communications. The rest is up to customization.
Companies interested in increasing profits find that VoIP PBX networks are one of the easiest and most affordable methods of advancing sales via phone, email, fax, and videoconferencing. Integrated VoIP communications report data that can be used across operations processes. VoIP mobile apps integrate remote worker communications values with direct inbound/outbound numbers and email.
Mobile users have access to VoIP service provider cloud-based SaaS, and other service options such as technical support 24/7. Concurrent calling features promote team operations and virtual meetings.
Here are some of the standard features offered by VoIP service providers:
Standard VoIP phone services improve the efficiency of branch network calling with unlimited number allocation, extensions, call forwarding, and concurrent calling.
VoIP unified business communications services include: phone, email, fax, and videoconferencing.
Integrated mobile user interface with a B2B client PBX infrastructure in VoIP for Android and iOS smartphones and devices.
VoIP account portal user space for access to pay-per-usage services, and management of data from voice, video and content sharing applications all in one place.
Web-hosted call center solutions on a cloud support customer relations management (CRM) tasks and record, including customer emails and phone calls, chat infrastructure, and sales and help desk operations.
Virtual meeting solutions for global team participation.
VoIP phones and services afford the most scalability at the best price. Once a B2B client has subscribed to cloud communications services, adjustments to systems configuration and applications updates are automatic. Extension changes are controllable and noticed in service provider alerts prior to implementation.
The best part is that software and extension technologies are updated free of charge. With zero recovery time to operations guaranteed in VoIP, companies reduce the cost of contingency in case of phone systems failure. Technical support 24 hours a day, 365 days a year, means that companies cut down on expenses associated with downtime.
The Future of VoIP
On the eve of revolution, it is easy to see why VoIP services add competitive advantage to business enterprise. VoIP eliminates the need for separate virtual marketing communications interface as well. Some VoIP service packages include more than standard phone, email, fax and video conferencing features. The extension of VoIP to mobile has created a new platform for the creation of marketing campaigns.
Bulk SMS features in mobile VoIP allow for remote users to forward marketing messages posted in social media sites directly to designated caller groups via phone. Bulk SMS txt marketing requires nothing more than a short code to send thousands of txt messages simultaneously. VoIP companies generally do not apply a limit to SMS marketing message group size, so that the potential in audience reach is infinite.
Most VoIP service provision is compatible with unified communications infrastructure offered through major phone carriers (i.e. AT&T, T-Mobile, Sprint, Verizon and Virgin). Call transfer, visual voicemail, and voice transcription features boost the capacity of mobile communications, so that data from important calls is not lost. Users can SMS txt forward transcriptions to a co-worker or network database SaaS, eliminating delays in operations.
Engage customers and enhance employee performance with VoIP unified communications infrastructure. The global Big Data solution to communications operations, VoIP cloud-based phone PBX and mobile communications service provision is the revolution in B2B enterprise. VoIP phone systems are the next phase in business intelligence. Stay sovereign, unify communications with VoIP cloud-based PBX.