Last year, Alan Masarek made news as he left Google to become Vonage’s new CEO.
If you’ve been looking for residential VoIP phone service and came across magicJack, you might notice that their reviews aren’t the best. If that’s the case, then why would we, the VoIP experts at TheDigest.com, be placing them in our company spotlight? The answer is simple: we want to clear up some misconceptions about a provider that offers an outrageously affordable calling solution from one of our paid sponsors.
While the customer response to magicJack is rarely good, consider the fact that they have sold over 11 million of the devices. Such popularity is impossible with a product that is strictly bad, and the simple truth is that customers rarely speak up unless their service was exceptionally great, or exceptionally poor. MagicJack offers the lowest VoIP rates around, and because of that they have had to sacrifice some aspects of their customer service and support. It would be pretty unbelievable if such a low cost provider was able to provide the best service in the industry as well, and if that were the case, there would probably not be any competition from other providers at all.
The reality of the situation is that magicJack is so popular that the tiny portion of unhappy customers are numerous, but for each one of them there are close to a hundred satisfied magicJack customers paying as little as $19.95 for an entire year’s worth of VoIP phone service.
The magicJack device is a simple plug-and-play VoIP adapter, and the new magicJack Plus improves on its predecessor’s shortcomings. While the old magicJack device needed a constant computer connection and special software to function, the new one only needs to connect once for registration. After that, simply plug it into your wall or router, and start making cheap calls over the Internet. The new device even takes advantage of WiFi Internet connections, making it easy to use anywhere in your home, business, or even while travelling.
To help customers see why their VoIP service is so popular, magicJack is offering new customers a special deal. By simply purchasing a new magicJack system, customers qualify for 6 months of free phone service. Then, at the end of the deal, you’ll have the option to upgrade to their 1-year or 5-year calling plans.
The 5-year calling plan is available for the amazingly low rate of only $99.75. If you do the math, that comes out to only $1.66 monthly, which no other VoIP provider comes even close to offering.
For phone service this cheap, most consumers expect to get what they paid for, which is next to nothing. However, magicJack exceeds these expectations by offering an easy-to-use VoIP phone service that works great close to 100% of the time. Don’t let reviews fool you, because they are a sign of popularity. If our other providers had as many customers that are new to VoIP, they’d be seeing just as many bad reviews, if not more.