Last year, Alan Masarek made news as he left Google to become Vonage’s new CEO.
In a time when technology is advancing everything around us, phone systems do as well. Tons of companies have switched over from traditional phone services that use land lines to advanced cloud technology phone services that use the Internet to transmit calls. Regardless of company size, from small startups to multinational corporations, businesses are using VoIP to further their company’s communication systems and save money. There are lots of advantages of using VoIP for businesses and some of the biggest reasons are the monthly phone bill savings VoIP provides, the intuitive systems and easy to use plans, and the extensive features that come standard with business VoIP that are usually costly add-ons with traditional phone systems.
Along with the quality service that companies are grateful for in business VoIP services, the highest rated feature that customer reviews rave about with VoIP is the potential to save lots on monthly phone bills. With VoIP providers offering different plans and packages to help customize your service, companies can choose a plan that best serves them as well as saves company money on telecommunications. By moving away from analog phone network, long distance calling and minute limits become much more feasible. Voice traffic travels through the Internet or through private data network lines instead of through cables which makes transmitting signals faster, smoother, and not as costly.
By using a traditional phone system, or PSTN line, time is money and customers pay for each minute spent talking on the phone. International calls become extremely expensive and any additional features cost as well. Because VoIP uses the Internet, the only cost that providers and customers have to deal with is the monthly Internet bill of the customers ISP. No matter how many minutes are used, the connection cost with VoIP remains the same. PSTN usually requires some sort of hardware setup while most VoIP providers only require software that doesn’t cost anything to set up. By managing only one network as well, instead of tons of different lines and systems, VoIP users save from managing only one network and not needing to maintaining a traditional phone system in an increasingly digital world. Administrators can also use their time at work more efficiently because there is no need for him or her to focus on multiple networks. Data management is easier, and more than anything, VoIP helps to reduce the charge of usage and subscription fees.
Easy to Use
Even for those stuck in their ways, VoIP is so easy to switch over to and start using that you won’t lose even a day of work transferring from traditional phones to Internet phones. Many VoIP providers even offer free technical assistance with setup and continue to be reachable on their 24/7 help lines. Once your new business VoIP system is all set up and running, the capabilities of VoIP are extensive. Most traditional phone systems are set up so that every phone number has a dedicated line and phone attached to it. With this, employees can’t take their office phones on the go. And with residential numbers, it is a constant struggle to call phone companies and ask for a phone number update when moving. But VoIP makes phone usage that much easier by providing mobility. With VoIP services, the same number can be connected to virtually any phone that you assign it to and then you can choose between these phones which you choose to use on a daily basis. Thanks to Internet calling people on the go or on business trips can bring their IP phones or softphones when traveling, and as long as their Internet connectivity, they can use the same number. In addition to the mobility of the phone device and being able to make calls wherever, the expansive features that usually come standard with VoIP are also mobile.
The leading VoIP providers in the market are doing so well not just because of their cheap prices but because customers are satisfied with all of the boosting features they provide as part of their plan deals. Customers benefit from a wide range of abundant features that makes VoIP much more worthwhile than traditional phones. The features that your VoIP package comes with depends on the provider, but the standard features that most providers include are: caller ID, contact lists, fax, voicemail, free IP phone, instant messaging, voice operator, technical support, scalability, unlimited calls, and cheap or no contracts. With all of these features companies find themselves better equipped for voice information storage and call management.