3CLogic Editorial Review
3CLogic offers customers a complete suite of inbound and outbound contact center solutions that give businesses the ability to increase sales, enhance customer engagements, and improve overall call center efficiency. Their contact center solutions guarantee reliability and scalability, and offers integration with various CRM, ticketing, and social customer care platforms.
Robust Features and Functionalities
Whether you need inbound, outbound, or blended contact center solutions, 3CLogic offers a feature-rich communication platform to help you get the results you seek. Features such as Quality Management, Reporting, First Call Resolutions, Remote Agents, and Scripting all empower businesses to increase their connections, improve interactions and boost their bottom line.
Multi-channel Communications Platform
3CLogic recognizes how the world of communications has changed over time. Customers no longer rely on one medium alone to reach out and stay connected, which is why they offer a multi-channel contact center solution to let businesses cater to customers’ needs. From voice, chat, video, text, social media, and email, access to multiple communication channels enable businesses to respond to clients better, allowing them to provide the highest quality customer experience.