Cbeyond Editorial Review
Cbeyond offers a cloud PBX system for businesses. This means that businesses do not need to maintain the technical equipment in their office but Cbeyond will control everything from a remote location over a secure network. The company is strongly committed to allowing businesses to focus on their tasks at hand and not have to worry with the maintenance of keeping the system up to date and functioning properly. They have reps available at all hours of everyday to ensure that all of their clients are satisfied and taken care of if any questions or problems should surface.
The main difference with Cbeyond is that it has a limited service area. The cities Cbeyond serves are:
- Dallas - Fort Worth
- San Francisco
- Los Angeles
- Minneapolis/St. Paul
- San Diego
- Washington D.C.
Cbeyond offers three business packages for its users. However, the bottom two options are structured more for larger businesses. Small businesses should take advantage of the BeyondVoice package.
- BeyondVoice - Includes high-speed Internet, local and long distance calling, voicemail, email, PC backup, desktop security software and Web hosting.
- Voice-only PRI
- Multinet MPLS
Cbeyond is highly adaptable and can fit the needs of any business. The features available can greatly improve the traditional VoIP service.