Freshcaller by Freshworks

Freshcaller is a modern day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. With Freshcaller’s cloud-based architecture, it brings together the best of legacy features like IVR and advanced capabilities like Smart Escalations, Custom Call Center Analytics to help you set up a state-of-the-art business call center. Freshcaller offers phone numbers in 90+ countries, requires zero phone hardware, and is extremely easy to use.

SPROUT

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

  • Ringtone Customization

BLOSSOM

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

GARDEN

Basic Info

  • Price: $0.00/month
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Key Features

Freshcaller by Freshworks Editorial Review

Freshcaller is a Cloud Call Center software where you can purchase local and toll-free phone numbers in over 40 countries. The intention is to help businesses and teams set up and run a powerful call center where you can engage in contextual conversations with your callers. Freshcaller is ideal for start ups and small teams since it required little time and is cost efficient.

SPROUT

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $0.00/month
  • Minutes: N/A
  • Long Distance: N/A
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • Phone Credit

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • Caller ID
  • Extensions
  • Do Not Disturb
  • Hunt Groups

Additional Notes:

Startups/Freelancers

BLOSSOM

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $25.00/month
  • Minutes: N/A
  • Long Distance: N/A
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • Phone Credit

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Caller ID
  • Call Transfer
  • Call Waiting
  • Extensions
  • Voicemail
  • Do Not Disturb
  • Hunt Groups
  • Music on Hold

Additional Notes:

Ideal for co-located teams

GARDEN

Plan Pricing & Basic Information

  • Promo Price: $0.00/month
  • Regular Price: $49.00/month
  • Minutes: N/A
  • Long Distance: N/A
  • International: N/A
  • Set-Up Fee: $0.00
  • Termination Fee: $0.00

Equipment Options

  • Phone Credit

Number Availability & Details

  • Area Code Selection
  • Local Number Port
  • Number Port
  • Toll-Free Number
  • Virtual Numbers

Plan Features Available

  • Auto Attendant
  • Call Forwarding
  • Call Hold
  • Caller ID
  • Call Transfer
  • Call Waiting
  • Extensions
  • Voicemail
  • Barge-in
  • Call Conferencing
  • Do Not Disturb
  • Find Me/Follow Me
  • Hunt Groups
  • Music on Hold

Additional Notes:

Ideal for globally distributed teams

User Reviews for Freshcaller by Freshworks

Average user reviews

Based on 1 Review

Overall
5
Customer Service
5
Sound Quality
5
Price
5
Reliability
5
Features
5