VoIP plans for business vary widely. VoIP can be hosted by the provider, or it can be hosted on-site. VoIP can also be completely run by a business itself (see wholesale VoIP).
Business features are practical:
- auto attendant
- call waiting
- conference calling
- call routing
- virtual call center
- voicemail notifications to email or cell
There are, of course, many more capabilities with business VoIP to keep up with communication and clients.
VoIP service for homes varies less, but each company is different. Many offer a free second phone line and 3-way calling. Features include voicemail, Caller ID, and sometimes address books. Residential VoIP is a good deal without missing out on advanced features.
In total, local, long distance, and international calls are cheaper with VoIP service.
VoIP Service Providers
VoIP service providers vary in customer service, plans, and features. Make informed decisions when buying a VoIP service plan by reading reviews and details.
For example, ITP offers a plan with no contract and 2 free months. ITP also provides equipment for your home phone system. ViaTalk, on the other hand, is cheaper per month but has a one-time setup fee. You can also get a free year with ViaTalk if you sign up for a 1-year contract.
You can read about how to compare VoIP service providers here.